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Terms and Conditions

Services Rendered

The term 'Eyelash Extension Clinic' or 'us' or 'we' refers to the provider of services. The term 'you' refers to the recipient of services provided by us. When you book an appointment with us, you are agreeing to comply with and be bound by the following terms and conditions:

  • Please make your appointment at least 5 to 7 days in advance. If you need to cancel your appointment, please contact us at least 72 hours (3 days) prior to your appointment to avoid a cancellation fee.

  • First-time customers may be asked to hold their appointment with a credit card and a $50 no-show fee may apply.

  • Payment is expected at time of services for all services rendered. Once services are performed after our free consultation, all payments are final.

  • Refunds are not offered for Eyelash Extension Clinic services because we provide a labor service that cannot be put back on the shelf for resale.

  • Material and labor costs must be paid for no matter what, even if a dispute occurs.

  • From time to time, we may discourage a customer from receiving a service based on the professional opinion of Eyelash Extension Clinic. If the customer decides, against the advice of Eyelash Extension Clinic, to receive the service, payment must be made.

  • If you are dissatisfied with your final result, we may offer you a correction. This correction is optional and not required, and is at the sole discretion of Eyelash Extension Clinic.

  • If you purposely try to harm or take advantage of Eyelash Extension Clinic, we will proceed with legal action.

 

Web Site Usage

If you continue to browse and use this web site, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Eyelash Extension Clinic's relationship with you in relation to this web site. If you disagree with any part of these terms and conditions, please do not use our web site.

The term 'Eyelash Extension Clinic' or 'us' or 'we' refers to the owner of this web site. The term 'you' refers to the user or viewer of our web site.

The use of this web site is subject to the following terms of use:

  • The content of the pages of this web site is for your general information and use only and is subject to change without notice.

  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this web site for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • Your use of any information or materials on this web site is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this web site meet your specific requirements.

  • This web site contains material which may be owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  • Unauthorized use of this web site may give rise to a claim for damages and/or be a criminal offense.

  • From time to time this web site may also include links to other web sites. These links are provided for your convenience to provide further information. They do not signify that we endorse the linked web sites. We have no responsibility for the content of the linked web sites.

 

Disclaimer

The information contained in this web site is for general information purposes only. The information is provided by Eyelash Extension Clinic and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the web site or the information, products, services, or related graphics contained on the web site for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this web site.

Through this web site you may be able to link to other web sites which are not under the control of Eyelash Extension Clinic. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the web site up and running smoothly. However, Eyelash Extension Clinic takes no responsibility for, and will not be liable for, the web site being temporarily unavailable due to technical issues beyond our control.

 

Copyright Notice

This web site and its content is copyright of Eyelash Extension Clinic - © Eyelash Extension Clinic 2012. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • You may print or download to a local hard disk extracts for your personal and non-commercial use only.

  • You may copy the content to individual third parties for their personal use, but only if you acknowledge the web site as the source of the material.

  • You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other web site or other form of electronic retrieval system.

 

Privacy Policy

This privacy policy sets out how Eyelash Extension Clinic uses and protects any information that you give Eyelash Extension Clinic when you use this web site.

Eyelash Extension Clinic is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this web site, then you can be assured that it will only be used in accordance with this privacy statement.

Eyelash Extension Clinic may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 1, 2012.

What we collect

We may collect the following information:

  • Name

  • Contact information including email address

  • Demographic information such as postcode, preferences and interests

  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the web site according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other web sites

Our web site may contain links to other web sites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other web site. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.